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Jason Albert

@jasonalbert

Account manager at Encore Global who retains and grows a $4 million client portfolio and restores at-risk relationships.

United States
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What I'm looking for

I’m seeking to apply my portfolio, renewal, and account-growth experience to a client portfolio at Array, whose work in credit and identity protection interests me.

At Encore Global, I own a portfolio of convention and group clients end to end, from discovery and solution design through pricing, negotiation, delivery, and ongoing account care. I currently sell approximately $4 million a year and have met or exceeded my annual quota every year.

The work I’m proudest of is restoring client relationships: I’ve saved accounts preparing to leave, won back lost business, and corrected issues on accounts I took over. Clients also contact me directly when something goes wrong, and I handle escalations through resolution.

I build account plans, lead regular reviews, and develop tailored proposals that connect each client’s goals with a clear solution and investment. I coordinate with internal technical and operations teams and outside vendors to support complex accounts.

I’ve also managed direct reports in my Senior Sales Manager and Director of Event Technology roles, including coaching and developing team members. Ongoing training in fraud and risk awareness, cybersecurity, phishing awareness, and data privacy has also drawn me to Array’s work in credit and identity protection.

Experience

Work history, roles, and key accomplishments

Encore Global logoEG
Current

Senior Sales Manager / Director of Event Technology

Mar 2003 - Present (23 years 8 months)

Own a portfolio of convention and group clients generating approximately $4 million in annual sales. Met or exceeded annual sales quota every year, saved accounts preparing to leave, won back lost business, and handled client escalations personally.

Education

Degrees, certifications, and relevant coursework

EG

Encore Global

Continuing Education, Risk and Cybersecurity Awareness

Completed ongoing continuing-education courses in fraud and risk awareness, cybersecurity and phishing awareness, and data privacy.

Tech stack

Software and tools used professionally

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