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@danieladeyemi1
Customer Success Specialist focused on client retention, onboarding, and data-driven relationship management.
NigeriaI am a results-driven Customer Success Specialist with 2+ years of experience improving client satisfaction, onboarding, and retention across tech, logistics, and FMCG sectors. I use CRM tools, Meta Business Suite, Trello, Notion and Google Workspace to streamline workflows and translate customer feedback into actionable improvements.
My background includes coordinating high-impact events, managing digital communications that increased engagement, and developing knowledge resources that reduced response times. I am passionate about building trust, delivering timely solutions, and driving long-term customer loyalty through proactive engagement and measurable outcomes.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
MFMCF
Jun 2023 - Jun 2025 (2 years)
Managed internal communications and social media, boosting engagement and increasing member participation by 30%; coordinated 10+ events and created 50+ official communications, reducing inquiry response time by 40%.
Regal Concepts
Mar 2023 - Dec 2023 (9 months)
Coordinated seminars and social events for 50–200+ attendees, managing logistics, scheduling, vendor relations and guest communication to ensure 100% successful event delivery.
Food-City
Jan 2022 - Nov 2022 (10 months)
Coordinated production flow, maintained inventory and order records, and prepared decorated cakes to ensure quality and on-time delivery to multiple outlets and clients.
Tastee Foods
Aug 2020 - Mar 2021 (7 months)
Ensured consistency in product quality and timely availability, contributing to positive customer experience and repeat sales.
Degrees, certifications, and relevant coursework
UIBachelor of Science, Home Economics and Food Science
2021 - 2025
Completed a Bachelor of Science in Home Economics and Food Science, focusing on food science principles and practical applications.
Software and tools used professionally
NigeriaYou can contact Daniel and 90k+ other talented remote workers on Himalayas.
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