At LittleEmperors&Co., I managed luxury hotel reservations worldwide, including bookings, changes, cancellations, and VIP requests. I used Amadeus GDS, hotel extranets, and internal reservation systems to coordinate booking details.
I worked directly with hotel partners to secure confirmations, room upgrades, VIP amenities, and program benefits for high-value clients. I also reviewed reservation records against hotel confirmations and resolved discrepancies in details such as room categories, rates, and stay dates.
At AloricaInc., I supported customers with banking and financial account concerns, including payments, transactions, and account access. Earlier, as a ClinicalIntern-Nursing(OJT), I assisted with patient care and supported nurses with documentation and routine clinical activities under supervision.
