Damian Carbert
@damiancarbert
I resolve customer issues and bring practical technical troubleshooting skills to support roles.
CanadaWhat I'm looking for
I've built more than 10 years of customer-service experience resolving issues, answering questions, and keeping work accurate in fast-paced environments.
At Wajax, I lead receiving operations, use warehouse management systems to track inventory, investigate discrepancies, and coordinate with other departments to resolve issues. Previously, at Real Deal Meats and Woodland Inn, I provided front-line support, managed customer requests, handled phone and email communication, and resolved concerns professionally.
My Computer Science education and hands-on technical work have developed my skills in Windows, networking fundamentals, computer hardware, troubleshooting, programming, scripting, and web development.
I'm looking to bring my customer-service background and technical aptitude into a technical support role, where I can research problems, communicate solutions clearly, and continue growing through the company.
Experience
Work history, roles, and key accomplishments
Head Receiver
Wajax
Mar 2023 - Present (3 years 6 months)
Lead receiving operations while prioritizing multiple tasks and maintaining accuracy in a fast-paced environment. Use warehouse management systems and data-entry processes to accurately receive, track, and organize incoming inventory.
Meat Clerk
Real Deal Meats
Apr 2020 - Mar 2023 (2 years 11 months)
Provided direct customer support by identifying customer needs, answering questions, and resolving issues professionally. Communicated customer orders clearly with team members to ensure accuracy and timely completion.
Front Desk Receptionist
Woodland Inn
Apr 2018 - Feb 2021 (2 years 10 months)
Provided front-line customer support in a fast-paced environment and resolved guest issues and complaints professionally. Answered telephone calls, responded to emails, and managed reservations accurately.
Education
Degrees, certifications, and relevant coursework
Carpenter High School
High School Diploma, Computer Science
2015 - 2016
Completed three years of Computer Science in high school, achieving grades in the 90s.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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