Anjana BhardwajAB
Open to opportunities

Anjana Bhardwaj

@anjanabhardwaj

Dedicated technical support representative with strong problem-solving skills.

Canada
Message

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for professional growth.

I am a hard-working technical support representative with a proven track record in providing competent technical support and troubleshooting advice for various issues related to network, Internet, cable, digital phone, and computers. My experience at Gatestone & Co. Inc. has equipped me with the ability to communicate effectively with customers, diagnose problems, and implement solutions while maintaining high service levels. I pride myself on delivering exceptional customer experiences and identifying opportunities to enhance service quality.

Throughout my career, I have developed strong skills in time management, multitasking, and documentation, which have allowed me to thrive in fast-paced environments. My previous roles, including positions at Amazon and Tim Horton’s, have further honed my ability to work independently and collaboratively within teams. I am committed to continuous improvement and providing feedback to leadership teams to foster a better working environment.

Experience

Work history, roles, and key accomplishments

GI
Current

Technical Support Representative

Gatestone & Co. Inc.

Mar 2023 - Present (2 years 4 months)

Provide knowledgeable technical support and troubleshooting guidance for network, Internet, cable, digital phone, and computer issues. Communicate with customers to document problems, diagnose issues, and implement solutions while maintaining high service levels and documenting interactions.

Education

Degrees, certifications, and relevant coursework

Kwantlen Polytechnic University logoKU

Kwantlen Polytechnic University

Post Baccalaureate Diploma, Human Resource Management

2022 -

Pursuing a Post Baccalaureate Diploma in Human Resource Management, focusing on HR practices, employee relations, and organizational behavior.

PU

Punjabi University

Masters in Commerce, Accounts

2017 - 2019

Completed a Master's degree in Commerce with a focus on Accounts, enhancing knowledge in financial management, accounting principles, and business practices.

PU

Punjabi University

Bachelor in Commerce, Accounts

2015 - 2017

Earned a Bachelor's degree in Commerce with a specialization in Accounts, providing a solid foundation in business and financial principles.

Tech stack

Software and tools used professionally

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Anjana Bhardwaj - Technical Support Representative - Gatestone & Co. Inc. | Himalayas