Dalyop James

Built and maintained client relationships, developed tailored financial solutions, and identified new business opportunities that expanded the bank's customer base and improved client retention.

Supervised lounge operations and staff, improved service quality through training, handled customer complaints, and coordinated events and reservations to ensure high customer satisfaction.

Managed ATM operations and security, performed routine maintenance and cash replenishment, and reported incidents to minimize downtime and ensure secure transactions.

Processed customer transactions accurately, managed cash operations, maintained account confidentiality, and promoted bank products through cross-selling to meet customer needs.

Managed cash transactions and register operations, reconciled payments, and provided customer service to resolve inquiries and ensure transaction accuracy.

Assisted in agricultural project implementation and fieldwork, collected and analyzed project data, and contributed to development initiatives during an industrial training scheme.

Managed inventory receipt, storage, issuance and stock checks, maintained warehouse organization, and reported discrepancies to ensure accurate stock control.

Completed a National Diploma in Public Administration at Plateau State Polytechnic, focusing on foundational public administration principles and administrative skills.

Attended St Philips Academy and obtained the West African Senior School Certificate (WASSCE) after completing secondary education.

Completed lower secondary education at St Philips Academy and attained the Junior Certificate Examination credential.

Completed primary education and obtained the First School Leaving Certificate.