Daedalus User
@daedalususer
I support enterprise Windows, Linux, cloud, network, and endpoint environments across desktop and systems administration roles.
United StatesWhat I'm looking for
I've delivered desktop, mobile, and service desk support at Takeda Pharmaceutical Company, supporting Windows, Mac, Office 365, Active Directory, Intune, MFA, GXP software, and IT device deployment.
Across TJX Corporation, Senior Systems, Healthways International, IBM, and Inverglen, I've administered Windows and Linux servers, networks, virtualization, Active Directory, Exchange, cloud infrastructure, monitoring, disaster recovery, and remote support environments.
I've also configured and tested servers, storage, network equipment, and large-scale systems at Network Engines and Angstrom Microsystems, using scripting and hands-on troubleshooting to support complex customer environments.
Experience
Work history, roles, and key accomplishments
Provided second level desktop and mobile support, managed ServiceNow queues, and handled deployment, replacement, and procurement of IT devices.
Provided desktop, server, and network engineering support, including data center operations, remote support, and telecom administration.
Systems Administrator
Senior Systems, Inc.
Oct 2015 - Oct 2020 (5 years)
Maintained and monitored network services, virtual servers, and security systems, and administered Citrix, VMware, and storage solutions.
Senior Systems and Network Administrator
Healthways International
Feb 2014 - Jan 2015 (11 months)
Administered Windows and Linux systems, virtualized environments, and cloud services, and led global support for a wide range of applications.
Installed and administered IBM Tivoli Netcool Server, built VMware host clusters, and performed network monitoring and administration.
Systems Administrator
Inverglen Corporation
Jan 2009 - Aug 2012 (3 years 7 months)
Administered internal systems and networks, including Active Directory, Exchange, and VMware, and developed websites using web technologies.
Technical Specialist
Network Engines
Apr 2004 - Aug 2008 (4 years 4 months)
Administered quality control, testing, and configuration of servers in a manufacturing facility, and provided technical support.
Technical Specialist
Angstrom Microsystems
Jul 2003 - Feb 2004 (7 months)
Administered quality control and configuration of supercomputing servers, and provided technical support for clients in various industries.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University Online
BSIT, Network Management
Earned a BSIT in Network Management from Colorado Technical University Online in 2009.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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