Open to opportunities

David Pusey

@davidpusey

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Pragmatic IT professional focused on enhancing end-user experience.

United States

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and opportunities for professional growth.

I am a pragmatic information technology professional with a customer-centric focus and a collaborative approach to delivering IT services. My career has been marked by a consistent ability to exceed end-users’ expectations by recommending and adopting new technology capabilities and processes. I have successfully led teams and projects that enhance the end-user experience, ultimately achieving organizational strategic goals and objectives.

Currently, I serve as a Senior Linux Engineer and Team Lead at Repay, where I oversee system engineers and lead projects such as the migration of data center workloads to AWS. My extensive experience includes managing Linux-based servers, conducting security assessments, and automating tasks using tools like Ansible and Bash scripting. I am also pursuing further certifications in AWS and Terraform to stay ahead in the rapidly evolving tech landscape.

Experience

Work history, roles, and key accomplishments

Current

Snr Linux Engineer - Team Lead

Current

Repay

Jun 2022 - Present (3 years 1 month)

Led a team of System Engineers for a FinTech payment organization and managed the proposed migration of Data Center workloads to AWS. Upgraded Debian systems to comply with PCI and HIPAA regulations, and supervised remediation for penetration testing findings.

Linux AWS Proxmox VE Debian CentOS Ubuntu PCI HIPAA)MODSecurity SSL PHP Splunk SignalFx Crowdstrike Ansible Bash Scripting Jira Zendesk

Systems Engineer

Dycom Industries Inc

Apr 2018 - Jun 2022 (4 years 2 months)

Co-led DevOps and Systems Operations, overseeing a significant reduction in monthly AWS billing. Administered and supported VMware ESXi, VxRAIL appliances, and over 1600 virtual machines. Managed enterprise patching for Windows and Linux systems using AWS Systems Manager and WSUS.

IT Infrastructure Engineer

City of Delray Beach

Dec 2015 - Apr 2018 (2 years 4 months)

Installed and administered Veeam Backup and Replication, and supported vCenter appliance 6.5. Implemented an Interactive Intelligence VOIP solution and managed Office 365 for government.

Veeam Solutions Office 365 Interactive Intelligence VOIP Polycom Mediant VOIP Gateway MPLS Dell Archive Manager Imprivata Hyper V Windows Server Exchange Cisco ASA Pure M10 Flash Array PowerShell Dell EquaLogic EMC VNX Websense

Network Administrator

General Micro Systems East

Apr 2015 - Dec 2015 (8 months)

Configured and administered SonicWall firewalls and managed network devices including wireless access points. Responsible for SolarWinds administration and recommending network infrastructure enhancements.

Sonicwall Windows Server Hyper V Solarwinds Office 365 Exchange DNS DHCP WINS VPN PowerShell

Service Desk Engineer - Level 2

4IT-INC

May 2014 - Mar 2015 (10 months)

Provided Tier 2 support for various Windows Server versions, Exchange, and virtualization platforms like Hyper-V and VMware ESX. Acted as an escalation point for remote support for over 150 customers across diverse industries.

Blackberry Windows Server Exchange Office 365 Hyper V iOS Sonicwall Barracuda ShoreTel VOIP Group Policy Active Directory VPN PowerShell LabTech

IT Support Specialist

Morrison & Foerster LLP

Apr 2014 - Apr 2014 (0 months)

Assisted in office relocation by setting up workstations and providing technical support. Configured Avaya VOIP telephones and workstation printers using Hewlett Packard managed print services.

Avaya Quality Assurance Video Conferencing Creston Media Manager

Desktop and Mobility Support Analyst

Paul Weiss, Rifkind, Wharton & Garrison LLP

Jan 2014 - Apr 2014 (3 months)

Provided Tier 2 technical support for Desktop, Apple, Android, and iOS BYOD mobility programs. Supported Windows 7, Microsoft Outlook, and Lotus Notes clients, and managed Blackberry enterprise server activations.

Desktop Support apple Android iOS Outlook Lotus Notes BlackBerry Enterprise Server

Asst. IT Director

Bank of Jamaica

Aug 2006 - Aug 2013 (7 years)

Managed and led end-user support in a multi-platform environment, including Windows operating systems, Microsoft Exchange, EMC SAN, Dell EquaLogic, and VMware ESXi. Supervised help desk activities and ensured timely resolution of end-user complaints.

Budgeting IT strategy Operating System EMC SAN Dell EquaLogic VMware ESXi Acronis True Image Microsoft SharePoint VoIP

Technical Analyst

Bank of Jamaica

May 1996 - Jul 2006 (10 years 2 months)

Installed and supported Microsoft Exchange Server 5.5 and Check Point Firewall software. Led the migration from a Windows NT domain network infrastructure to a Windows 2000 server infrastructure, integrating LAN with AS/400 iSeries mainframe.

Microsoft Exchange Server TCP IP Desktop Support Windows NT Fiber Backbone Structured Cabling Unix Novell

Computer Technician

Bank of Jamaica

Aug 1993 - Apr 1996 (2 years 8 months)

Sole Technician responsible for an AS/400 mainframe computer terminal environment, supporting 750 end-users. Performed break-fix repairs on personal computers, printers, and AS/400 thin clients.

Spreadsheets Emulation Boards Twin Axial Network Cables Multi Station Access Units

Education

Degrees, certifications, and relevant coursework

Florida International University

Master of Science in Engineering Management, Engineering Management

Obtained a Master of Science in Engineering Management from Florida International University. This program focused on the intersection of engineering and business principles, preparing for leadership roles in technical fields.

Excelsior University

Bachelor of Science in Computer Information Systems, Computer Information Systems

Completed a Bachelor of Science in Computer Information Systems at Excelsior University. The curriculum provided a strong foundation in computer systems, information technology, and their applications in business.

Hesston College

Associate of Arts in Electronics, Electronics

Earned an Associate of Arts in Electronics from Hesston College. This degree provided foundational knowledge in electronics, preparing for technical roles in the field.