CYNTHIA MOSES-AYOKA
@cynthiamoses-ayoka
Customer service officer at Zenith bank plc handling account services, trade transactions, and customer requests.
NigeriaWhat I'm looking for
At Zenith bank plc, I worked as a Customer service officer, delivering services to customers and handling account opening, transfers, closures, and reactivation.
I processed trade transactions, including Form A, Form M, and Form Q, as well as eproduct requests and account-related confirmations and letters.
I also attended to on-us and NIBSS e-references, managed cheque books, welcomed customers, and prepared reports.
I hold a B.Sc in Banking and Finance from the University of Port Harcourt and am a graduate member of the Nigerian Institute of Management (NIM).
Experience
Work history, roles, and key accomplishments
Customer Service Officer
Zenith Bank Plc
Delivered excellent customer service and managed account operations including openings, transfers, closures, and reactivations. Processed trade transactions and handled confirmations, reference letters, and e-product requests.
Education
Degrees, certifications, and relevant coursework
Nigerian Institute of Management
Graduate Membership, Management
Graduate membership of the Nigerian Institute of Management (NIM) obtained in 2013.
University of Port Harcourt
Bachelor of Science, Banking and Finance
2008 - 2012
Grade: Second Class Upper Division
B.Sc in Banking and Finance with second class upper division from the University of Port Harcourt, Rivers State, from 2008 to 2012.
St Joseph Comprehensive College Aba
Senior School Certificate, General Studies
1999 - 2005
Completed Senior School Certificate Examination (SSCE) at St Joseph Comprehensive College Aba, Abia State, from 1999 to 2005.
Model Primary School II Aba
First School Leaving Certificate, Primary Education
Obtained First School Leaving Certificate (FSLC) from Model Primary School II Aba, Abia State, in 1998.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Interested in hiring CYNTHIA?
You can contact CYNTHIA and 90k+ other talented remote workers on Himalayas.
Message CYNTHIAGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
