Looking for a job

Cyndy Belinda

@cyndybelinda

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I build client relationships, digital banking products, and customer-focused business operations.

Indonesia

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What I'm looking for

I'm looking for opportunities to build client relationships, develop customer-focused products and services, lead cross-functional initiatives, and contribute to business growth through strategic planning, training, and strong customer experience.

I've led customer-focused business operations at Bellova Beauty Lounge, shaping budgets, market research, customer journeys, marketing, recruitment, training, and financial management to build a strong market presence.

Previously at BTPN, I developed payroll products with Corporate Business Banking, IT, and Product teams, managed corporate client relationships, and delivered training for Sales, Service, Call Center, and Telesales teams.

Experience

Work history, roles, and key accomplishments

Business Owner

Bellova Beauty Lounge

Jan 2023 - Dec 2024 (1 year 11 months)

Managed business operations including budget planning, market research, and customer service initiatives. Oversaw human resources and financial aspects to ensure operational efficiency.

Business Development Market Research and Analysis Strategic Planning Financial Management Human Resources Management Training and Development Customer Service Sales and Marketing

Education

Degrees, certifications, and relevant coursework

Bina Nusantara University

Bachelor's Degree, Japanese Studies

2009 - 2013

Grade: 3.55

Activities and societies: Participated in a short stay scholarship program at Toyama University, Japan, in October 2012.

Pursued a Bachelor's degree in Japanese Studies, achieving a GPA of 3.55. Completed a final year project analyzing the usage of commas in Japanese sentences.