Crystal Johnston

Engaged with customers via phone, email, and chat to resolve inquiries efficiently. Processed orders and returns, ensuring customer satisfaction. Collaborated with internal teams to improve service delivery.

Cleaned and maintained the factory, ensuring adherence to all safety protocols. Operated heavy machinery, including a Barrett, to manage waste disposal.

Provided exceptional customer service by engaging with players, answering questions, and resolving issues. Dealt various table games, including blackjack, poker, and roulette, ensuring fair play and adherence to gaming regulations.

Led a team of employees, providing guidance and support to ensure successful completion of projects. Implemented effective communication strategies to foster collaboration and improve team productivity.

Developed and maintained detailed inspection reports, documenting findings and recommending improvements. Utilized various testing equipment and tools to perform accurate measurements and evaluations of product quality.

Oversaw and managed operations, providing excellent customer service. Trained, developed, and communicated with team members, acting as cash manager.

Answered incoming calls at high volumes, providing customer support and handling inquiries and complaints. Performed data entry, record keeping, order processing, and transactions.

Obtained a High School Equivalency Diploma. This credential demonstrates foundational knowledge across various subjects, preparing for further education or entry-level employment.