Krista Beckman
@kristabeckman
Customer service professional with strong communication, multitasking, and problem-resolution skills.
United StatesWhat I'm looking for
I am a customer service professional with extensive front-line experience across retail, remote support, and facilities roles, focused on delivering timely, courteous service and building lasting customer relationships.
I have a proven track record of resolving customer issues efficiently—achieving a 95% customer satisfaction rate in a remote support role—and consistently exceeding performance expectations in cashier and cleaning positions.
With formal training in web design and hands-on familiarity with remote collaboration tools, I adapt quickly, manage time effectively, and contribute to team goals while working independently.
Experience
Work history, roles, and key accomplishments
Cleaning Technician
Orchard Cleaning Services
Feb 2025 - Present (11 months)
Performed detailed cleaning tasks including dusting, vacuuming, mopping, and sanitizing high-touch areas while meeting timeframes and receiving positive supervisor and customer feedback for quality.
Customer Service Cashier
Hodenpyle Dam Store
Mar 2020 - Dec 2025 (5 years 9 months)
Provided friendly customer service, processed cash and electronic payments accurately, maintained organized merchandised areas, and collaborated with staff to ensure smooth store operations.
Customer Service Cashier
Thirlby Automotive
Jul 2020 - May 2022 (1 year 10 months)
Assisted customers with product inquiries, processed transactions, resolved issues professionally, and managed daily cash reconciliations while building customer loyalty.
Remote Customer Service Rep
TeleTech
Jun 2018 - Dec 2018 (6 months)
Managed high volume email, chat, and phone inquiries, resolved complaints achieving a 95% satisfaction rate, and escalated complex issues to cross-functional teams for timely resolution.
Education
Degrees, certifications, and relevant coursework
BOBaker College Online
Associate of Applied Science, Web Design
2003 - 2008
Activities and societies: Online coursework, attended industry conferences and workshops on web design and front-end technologies.
Completed an Associate of Applied Science in Web Design with coursework in HTML, CSS, JavaScript, responsive design, and information architecture.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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