Ashley Holt
@ashleyholt
Customer service manager with strong front-end leadership, process improvement, and remote support experience.
What I'm looking for
I am an experienced customer service manager with a decade of hands-on retail and front-end leadership, including lead roles at Home Depot and remote customer support. I combine practical cashier and stocking experience with desk management and associate coaching.
I have completed medical assistant training and hold a phlebotomy certification, demonstrating attention to detail and a patient-care mindset. Supervisors have recognized me for reliable procedures, strong communication, and consistent performance under pressure.
I work well independently or as part of a team, focusing on improving processes, meeting goals, and supporting associates to resolve front-end issues and fulfill customer orders accurately.
Experience
Work history, roles, and key accomplishments
Customer Service Manager
Home Depot
Jan 2014 - Jan 2025 (11 years)
Led front-end customer service desk and cashier operations, assisted associates in meeting goals, and managed remote customer order processing workflows from 2014 to 2025.
Cashier
Dollar Tree
Jan 2013 - Jan 2014 (1 year)
Operated register and performed stocking duties to maintain store presentation and efficient checkout during 2013–2014.
Concessions Clerk
Angels Stadium
Jan 2008 - Jan 2013 (5 years)
Served food, maintained cleanliness, and operated registers for stadium concessions from 2008 to 2013, supporting high-volume event service.
Stocking and Cashier
Food 4 Less
Jan 2006 - Jan 2008 (2 years)
Managed cashier duties and loading/stocking inventory to ensure product availability and efficient store operations from 2006 to 2008.
Education
Degrees, certifications, and relevant coursework
UEI College
Certificate, Medical Assisting
2009 - 2010
Completed courses in Medical Assistant Training at UEI College between 2009 and 2010.
Availability
Location
Authorized to work in
Job categories
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