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Ashley Holt

@ashleyholt

Customer service manager with strong front-end leadership, process improvement, and remote support experience.

United States
Message

What I'm looking for

I seek a customer-facing management role where I can coach teams, improve front-end processes, support remote operations, and drive consistent goal achievement.

I am an experienced customer service manager with a decade of hands-on retail and front-end leadership, including lead roles at Home Depot and remote customer support. I combine practical cashier and stocking experience with desk management and associate coaching.

I have completed medical assistant training and hold a phlebotomy certification, demonstrating attention to detail and a patient-care mindset. Supervisors have recognized me for reliable procedures, strong communication, and consistent performance under pressure.

I work well independently or as part of a team, focusing on improving processes, meeting goals, and supporting associates to resolve front-end issues and fulfill customer orders accurately.

Experience

Work history, roles, and key accomplishments

AS

Concessions Clerk

Angels Stadium

Jan 2008 - Jan 2013 (5 years)

Served food, maintained cleanliness, and operated registers for stadium concessions from 2008 to 2013, supporting high-volume event service.

Education

Degrees, certifications, and relevant coursework

UEI College logoUC

UEI College

Certificate, Medical Assisting

2009 - 2010

Completed courses in Medical Assistant Training at UEI College between 2009 and 2010.

Tech stack

Software and tools used professionally

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Ashley Holt - Customer Service Manager - Home Depot | Himalayas