Open to opportunities

creative shad

@creativeshad

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Regional Accounts Manager driving revenue with data-led international sales and client retention.

Portugal

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What I'm looking for

I seek a client-facing role in an international company that values data-driven sales, long-term relationships, growth opportunities, and collaborative, high-performance culture.

I am a Regional Accounts Manager experienced in managing high-value international portfolios across pharma, finance, industrial, logistics, legal and education sectors. I focus on delivering exceptional client experiences while meeting and exceeding revenue targets.

My background spans venue sourcing, group sales strategy and end-to-end account management for clients such as Mattel, Egon Zehnder, JTI, PwC and Sanofi. I consistently exceed targets through data-driven implementations and disciplined CRM usage (HubSpot, Salesforce, Notion).

I previously managed large-event sales at SANA Hotels, oversaw operations and VIP service as Duty Manager at Six Senses, and coordinated international export and supply-chain operations in APAC. These roles strengthened my negotiation, logistics and cross-cultural communication skills.

I hold a Global MBA (ESSEC) and a BBA in International Business, and I speak multiple languages. I bring a strategic, analytical approach and strong soft skills to build long-term client relationships and deliver measurable commercial results.

Experience

Work history, roles, and key accomplishments

Current

Regional Accounts Manager

Current

Global Cynergies LLC

Jan 2024 - Present (2 years 1 month)

Drive international venue sourcing and group sales strategy for global clients across pharma, finance, industrial and education sectors; negotiate contracts and vendors to guarantee cost savings and consistently exceed revenue targets via data-driven CRM implementations.

Account Management Contract Negotiation HubSpot Salesforce International Sales Data Driven Sales

International Sales Executive

SANA Hotels

Jan 2023 - Jan 2024 (1 year)

Managed full sales cycle for large event bookings (500+ attendees), built and retained EMEA/APAC client relationships, and closed contracts ranging from €15,000 to €500,000, achieving 10 group bookings during tenure.

Large Group Booking Contract Negotiation CRM Sales Prospecting Revenue Management

Duty Manager

Six Senses Hotels & Resorts

Jan 2021 - Jan 2023 (2 years)

Oversaw daily operations and guest experience at a luxury property, collaborated with Sales & Revenue teams to secure group bookings and upsells, and managed VIP/celebrity arrivals with confidentiality and security coordination.

Hotel Operations Guest Experience Upselling CRM Staff Training VIP

Import/Export Coordinator

Planwood Ltd

Jan 2017 - Jan 2019 (2 years)

Managed end-to-end international sales and export operations across Singapore and Hong Kong, overseeing export documentation, customs compliance and shipping logistics to reduce delays and improve regulatory adherence.

Export Operations Supply Chain Coordination Customs Compliance International Sales Shipping & Logistics Order Management Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

ESSEC Business School

Master of Business Administration, International Business

2020 - 2021

Activities and societies: Debates Club; Development Club; Sports associations (swimming, yoga).

Completed a 12-month Global MBA focused on business strategy, digital transformation, sustainability, and applied projects within a diverse international cohort in Paris.

National Taiwan Normal University

Bachelor of Business Administration, International Business

2015 - 2017

Activities and societies: Mandarin Language Club; Cultural exchange workshops; Sport associations (dragon boat).

Completed a Bachelor of Business Administration in International Business with coursework in management, finance, marketing, accounting, operations, HR, economics, statistics, and business analytics delivered in English and Chinese.