
Creativesbyher Creatives
@creativesbyhercreati
Receptionist at Travelodge who handled Opera PMS check-ins, check-outs and night audits; now seeking a front-of-house role.
What I'm looking for
At Travelodge, I welcomed guests and managed check-ins and check-outs using Opera PMS. I also completed night audit procedures and supported day-to-day reception operations.
In my earlier roles at Bravissimo and other London businesses, I helped customers with enquiries, transactions and orders. At MBLabllan Signs, I also created promotional displays and marketing materials.
Since January 2023, I’ve provided family support and volunteered with Save the Children in a retail environment. I’m ready to return to full-time employment.
Experience
Work history, roles, and key accomplishments
Night / Afternoon Receptionist
Travelodge
Jun 2022 - Dec 2022 (6 months)
Welcomed guests and managed check-in and check-out using Opera PMS. Completed night audit procedures, answered telephone enquiries, and supported front desk operations.
Sales Assistant
Bravissimo
Oct 2021 - Dec 2021 (2 months)
Provided personalised customer service and product guidance, built customer relationships, and maintained visual merchandising standards.
Support Worker
Skies Homecare
Jul 2020 - Dec 2020 (5 months)
Welcomed clients and supported them with appointments and daily activities. Handled telephone and email enquiries and completed administrative tasks.
Creative Assistant
MBLabllan Signs
Dec 2019 - Jun 2020 (6 months)
Answered incoming calls on a multi-line telephone system, processed customer orders and returns, and handled cash and card payments.
Fashion Assistant
Cucicio Couture by NDE
Dec 2017 - Jan 2019 (1 year 1 month)
Supported fashion design projects and creative activities, responded to customer enquiries, and created window displays.
Sales Assistant
TK Maxx
Jun 2017 - Nov 2017 (5 months)
Processed customer transactions accurately, delivered friendly customer service, and replenished stock.
Intern
White Hair Fashion PR
Feb 2016 - Jun 2016 (4 months)
Assisted with public relations campaigns and promotional activities, and supported photography and production teams.
Education
Degrees, certifications, and relevant coursework
South Thames College
Level 3 BTEC Diploma, Fashion & Clothing
Level 3 BTEC Diploma in Fashion & Clothing.
Blackheath Bluecoats School Sixth Form
A Levels, Art & Textiles
A Levels in Art & Textiles.
Greenwich Community College
Level 2 BTEC Diploma, Fashion
Level 2 BTEC Diploma in Fashion.
British Professional Styling School
Certificate, Television & Personal Styling
Certificate in Television & Personal Styling.
Greenwich Labour
Certification, Retail Knowledge
Retail Knowledge Certification.
London College of Fashion
Certificate, Window Display
Window Display Skills certificate.
Northbrook College
BA (Hons), Fashion Media & Promotion
BA (Hons) Fashion Media & Promotion, validated by the University of Brighton.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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