Jacob Adolpho

Hosted and communicated with customers, managed bookings and seating, and upheld guest satisfaction. Managed time effectively to open and close the floor and upsold food items to meet targets.

Collaborated with photographers, stylists, and makeup artists to produce high-quality photoshoots. Demonstrated flexibility and composure in fast-paced environments while maintaining physical fitness for long hours on set.

Managed guest satisfaction and appointments using the Opera system, handled cash and card transactions, and maintained accurate records. Communicated effectively with customers, resolving inquiries promptly and professionally.

Worked in front and back of house roles, supporting restaurant operations and customer service.

Provided customer service support in a retail environment, handling customer inquiries and maintaining store standards.

Served customers and supported café operations in a tea room environment.

Assisted with sales and customer service in a charity shop environment, supporting the organization's mission.

Currently pursuing an NVQ Level 2 in Hairdressing, focusing on client consultation, reception duties, and learning new hair techniques and styles.

Completed the WSET Level 1 Award in Spirits in November 2024.

Completed the Level 1 International Mixology/Bartending course in November 2024.

Activities and societies: Networked and collaborated with creatives in styling, art, modelling, fashion design, photography and music.

Completed a Diploma in Higher Education in Fashion Photography, covering photographic history, camera mechanics, and editing systems such as Photoshop, Lightroom, and Premiere Pro.

Completed a Barista course in August 2023.

Grade: Distinction

Achieved a Level 3 Diploma in Photography with Distinction.

Achieved the Emergency First Aid at Work FAA Level 2 Award in March 2017.

Graduated from the National Citizen Service leadership and teamwork program in 2017.