Kathleen Collins

Founded and run the business independently, managing planning and priorities alongside acting work.

Lone-working receptionist with full responsibility for the hotel during shifts. Took phone bookings, produced day/night reports on GuestLine, processed payments, monitored stock, and completed fire and safety training.

Supported directors with corporate and private events, placed supplier orders, and kept stock lists.

Promoted to a full-time, lone-working role at a second building with increased responsibility. Carried out office admin including meter readings, Excel spreadsheets, daily activity reporting, organized tenant events, and served as first point of contact for tenants and contractors.

Covered the front desk at Savills via agency: handled calls, managed post, issued security passes, and logged office footfall.

Managed payments, used the RES booking system, and opened/closed as part of a small team.

Took orders and payments and served customers in busy restaurant and café settings.

Worked under pressure in a busy environment, meeting deadlines with minimal supervision.

Grade: 2:1

BA (Hons) Acting with 2:1 classification.

Completed A Levels, AS Levels, and GCSEs with strong grades.