Craig Rankin
@craigrankin
I manage secure IT operations, networks, systems, and end-user support across manufacturing sites.
United KingdomWhat I'm looking for
At Brown Brothers Manufacturing, I manage IT operations across secure networks, end-user systems, and site infrastructure. I’ve deployed MFA, Safe Links, Safe Attachments, conditional access policies, Bitdefender patch management, Meraki network upgrades, VLANs, NAS storage, and RingCentral VoIP.
I progressed from IT Support Technician to IT Helpdesk Coordinator and IT Operations Manager, supporting junior team development, improving SOPs, building a central Microsoft Teams knowledge base, and streamlining asset audits with iPads and QR codes. I bring more than 10 years of IT experience spanning helpdesk support, Active Directory, Microsoft 365, Windows Server, DHCP, backups, CCTV, mobile device management, and infrastructure projects.
Experience
Work history, roles, and key accomplishments
IT Operations Manager
Brown Brothers Manufacturing Ltd
Nov 2023 - Present (2 years 9 months)
Managed IT operations, supported junior staff, implemented security measures, and streamlined processes. Oversaw network infrastructure upgrades and system integrations.
Education
Degrees, certifications, and relevant coursework
IMIAL
Certificate, Vehicle Maintenance
Completed the IMIAL Certificate in Vehicle Maintenance.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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