I've led End User Computing at Domestic & General, managing six engineers and owning Active Directory, Entra ID, SCCM, LAPS, Intune, Microsoft 365, Azure, Exchange, VMware and Citrix. I deployed more than 80 enterprise laptops in one week while maintaining business-as-usual support and resolved a DFS namespace issue affecting organisation-wide file access.
Previously, I supported 6,000+ users across a 24/7 logistics operation at DPD UK and delivered managed IT, networking, Starlink, backup, disaster recovery and security projects for SMEs through Woo IT Ltd.
