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Courtney Lambert

@courtneylambert

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I manage high-value client accounts, campaigns, budgets, and success plans end-to-end.

United States

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What I'm looking for

I'm looking to lead high-value client relationships, campaign operations, and success planning while partnering across teams to deliver measurable client outcomes.

I've managed high-visibility client accounts across Quad and Ardagh Group, building trusted relationships with enterprise clients, executives, production teams, and external vendors.

At Quad, I served as the dedicated liaison for a top-10 In-Store account and one of the company’s highest-revenue clients. I led campaign operations, managed approximately $1.5M in annual budgets, coordinated store launches and seasonal campaigns, and delivered KPI reporting and QBR success plans to client executives.

Previously at Ardagh Group, I managed the largest national customer, supported more than 40 craft brewery accounts, grew e-commerce sales from roughly $100K to $1.4M annually, and helped implement tools including Zendesk and Microsoft Dynamics CRM.

Experience

Work history, roles, and key accomplishments

Account Manager

Quad

Jun 2022 - Mar 2026 (3 years 9 months)

Dedicated client liaison for a top-10 In-store division account, leading end-to-end campaign operations, budget management, and QBR presentations. Developed and presented quarterly KPIs and success plans to client executives.

Smartsheet Adobe Workfront SaaS Administration Budget Management Campaign Management KPI Reporting Project Management Vendor coordination