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Courtney Kiendle

@courtneykiendle

I've built high-performing online sales businesses and managed client operations, budgets, and events.

I've built and managed PixieLane Courtney, an online children's clothing and accessories business that generated more than $600,000 in sales while operating part-time.

I handled customer communication, order processing, invoicing, inventory coordination, sales tracking, and social media campaigns that supported engagement and repeat business.

At Capital Creation Group and Insurance Planning Associates, I coordinated client communications, case updates, seminars, travel, and events for high-net-worth insurance and financial planning clients. I also supported employee benefit enrollments, claims, and COBRA administration.

I'm experienced in household operations, budgeting, schedule coordination, fundraising, and financial recordkeeping. As an Asher Holmes PTA Treasurer and Executive Board Member, I reconcile accounts, track budgets, and prepare financial reports for board planning.

Experience

Work history, roles, and key accomplishments

Current

Treasurer & Executive Board Member

Current

Asher Holmes PTA

Jan 2024 - Present (2 years 9 months)

Managed PTA financial operations, including bank account reconciliation, deposits, reimbursements, payments, and budget tracking. Maintained accurate financial records and prepared reports to support Executive Board planning and decision-making.

Financial Management Budget Tracking Reconciliations Record keeping Reporting Collaboration

Current

Family & Household Operations Manager

Current

Household & Family Operations

Jan 2013 - Present (13 years 9 months)

Managed complex household scheduling, budgeting, logistics, and coordination for a busy family. Coordinated school, extracurricular, medical, and community-related activities and communications.

Scheduling Budget Management Logistics Coordination Communication Skills

Owner / Online Sales Consultant

PixieLane Courtney

Jan 2018 - Jan 2025 (7 years)

Built and managed a successful online children's clothing and accessories business generating over $600,000 in sales on a part-time basis. Managed customer communication, order processing, invoicing, inventory coordination, sales tracking, and responsive client service.

Online Sales Customer Service Order Processing Invoicing Inventory Management Sales Tracking Digital Marketing Social Media Marketing

Independent Sales Consultant

Pampered Chef

Jan 2013 - Jan 2016 (3 years)

Managed and marketed an independent sales business through email campaigns, vendor fairs, networking, lead generation, and customer events. Coordinated scheduling, product demonstrations, order management, and customer communication; achieved over $120,000 in lifetime sales.

Sales Marketing Email Campaigns Networking Lead Generation Event Coordination Client Communication

Director, Client Relations & Customer Service

Capital Creation Group / Insurance Planning Associates

Jan 2007 - Jan 2013 (6 years)

Coordinated employee benefit enrollments and assisted clients with medical claims, HRA, FSA, HSA, terminations, and COBRA administration. Managed client communications and case updates for high-net-worth insurance and financial planning clients.

Client Relations Customer Service Benefits Administration COBRA HRA FSA HSA Communication Skills

Director, Marketing & Client Relations

Capital Creation Group / Insurance Planning Associates

Jan 2007 - Jan 2013 (6 years)

Coordinated seminars and client events, including venues, invitations, reservations, travel arrangements, and presentation materials. Managed communications and case updates for high-net-worth insurance and financial planning clients.

Event Coordination Client Relations Communication Skills Insurance Financial Planning Seminar Management