Open to opportunities

sofia melnik

@sofiamelnik

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Dedicated optical manager with extensive experience in patient care.

United States

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What I'm looking for

I am looking for a role that allows me to grow in the optical field, where I can utilize my management skills and passion for patient care.

As a dedicated optical manager, I have cultivated a wealth of experience in the eye care industry, focusing on patient satisfaction and operational excellence. My journey began as an Optometric Technician, where I quickly earned my certification and was promoted to Assistant Manager, showcasing my ability to adapt and lead in fast-paced environments.

Throughout my career, I have worked in various roles, including Front Desk at Hopkins Eye Center and Optical Supervisor at Visionworks. These experiences have not only enhanced my technical skills but also deepened my understanding of ophthalmology and patient care. I take pride in my ability to foster a positive team environment while ensuring that our patients receive the highest level of service.

I am passionate about utilizing my creativity to promote our services and improve patient engagement. My goal is to continue growing within the optical field, leveraging my skills in management and customer service to make a meaningful impact in the lives of others.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Americas Best Contacts and Eyeglasses

Mar 2024 - Present (1 year 4 months)

Currently managing operations at Americas Best Contacts and Eyeglasses. Responsible for overseeing daily activities and ensuring smooth store functionality.

retail management Customer Service Team Leadership Inventory Management Sales

Optician

Eye MDs of Puget Sound

Oct 2024 - Present (9 months)

Gained extensive knowledge in Ophthalmology and developed a strong understanding of patient care. Utilized creativity to design promotional flyers for the clinic and sales events.

Ophthalmology Patient Care Marketing Graphic Design Clinic Operations

Front Desk

Hopkins Eye Center

Jun 2023 - Present (2 years 1 month)

Managed front desk operations, including patient check-out, scheduling, and insurance claims. Assisted with dry eye treatments such as IPL and radio frequency.

Scheduling Insurance Claims Vision Therapy

Optical Supervisor

VISIONWORKS

Feb 2023 - Present (2 years 5 months)

Contributed to the successful grand opening of a new store location. Applied optical and management skills to enhance patient experience and foster a collaborative team environment.

Store Opening Team Management Retail Operations

Assistant Manager

Americas Best Contacts and Eyeglasses

Oct 2022 - Present (2 years 9 months)

Promoted to Assistant Manager and quickly adapted to store management responsibilities. Successfully managed store operations independently for several weeks during a hiring transition.

Team Leadership Problem Solving

Optometric Technician

Americas Best Contacts and Eyeglasses

Jun 2022 - Present (3 years 1 month)

Worked as an Optometric Technician and achieved Level 1 certification. Gained foundational experience in optometry before being promoted.

Receptionist

Children's Dance Theater

Aug 2020 - Present (4 years 11 months)

Managed reception duties including greeting students and parents, class registration, and handling communications. Maintained a clean and organized lobby while adhering to COVID-19 guidelines.

Receptionist Duties Customer Service Data Entry

Waitress

Shansheel Restaurant

Nov 2019 - Present (5 years 8 months)

Provided welcoming service to customers, took orders, and processed payments. Responsible for maintaining cleanliness of tables and the entire restaurant.

Customer Service Order Taking Restaurant Operations

Assistant

Sports Legend Photography

Feb 2018 - Present (7 years 5 months)

Ensured all photography equipment was set up and ready for use. Guided athletes and parents, verified paperwork, and organized individuals for photo sessions.

Equipment Management