Colin Radgman
@colinradgman
Customer Success Manager across Microsoft and Accenture who built live AI adoption programs for 800+ startups.
United StatesWhat I'm looking for
At Accenture, I managed Azure customer success for Microsoft’s Founders Hub program, supporting 800+ startups with SaaS onboarding and AI adoption. I embedded live Azure OpenAI activations into discovery calls and helped drive AI workload spend through demos, PoCs, and tailored technical guidance.
At Microsoft, I managed a B2B customer portfolio and delivered more than 200 M365 and Power Platform training sessions to over 5,000 attendees. I designed the Education Package to extend training across incoming university classes and built the CST Masterclass, adopted across all 15 Microsoft Hubs nationally.
In a concurrent Microsoft Executive Briefing Center assignment, I led virtual briefings for 112 organizations, contributing to $215M in closed enterprise revenue. I’ve also worked across partner connections and technical account management, helping advance cloud and AI opportunities.
Experience
Work history, roles, and key accomplishments
Owned deal acceleration across in-flight CSP partner opportunities, removing blockers and enforcing forecast integrity. Identified unlicensed Copilot usage to open net-new discovery calls and consistently achieved 200% of monthly partner connection targets.
Managed a $3M+ Azure consumption portfolio across 60-80 active startup accounts, driving SaaS onboarding, AI adoption, and platform retention. Achieved the highest AI activation rate on the team and re-engaged dormant accounts to convert them back to active pipeline.
Managed a $400k+ ARR portfolio across 40 active B2B accounts, driving adoption and expansion. Maintained approximately 110% NRR and delivered 200+ M365 and Power Platform training sessions to 5,000+ attendees.
Led virtual executive briefings for 112 Fortune 500 organizations, contributing to $215M in closed enterprise revenue. Facilitated C-suite sessions covering Azure Migration, Data & AI, Identity, Security, and Future of Productivity.
Drove store turnaround time ranking from bottom 3 to top 10 out of 106 stores by restructuring check-in and enforcing sub-48-hour turnaround discipline. Awarded Microsoft Store MVPx2 and Impact Player of the Quarter.
Ranked top 3-5 in product sales in the Southeast market across 10,000+ personalized demos. Achieved gross margins of 400-500% against a 65% department target by developing a multi-year Office 365 bundling strategy.
Education
Degrees, certifications, and relevant coursework
Georgia State University
B.B.A., Business Economics
Coursework toward a B.B.A. in Business Economics at Georgia State University's J. Mack Robinson College of Business.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
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