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James Davenport

@jamesdavenport

Sales Manager at Pinterest for Accenture, coaching eight sales professionals on advertising pitches and campaign strategy.

United States

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At Pinterest for Accenture, I lead and coach a team of eight sales professionals on Pinterest advertising pitches, campaign strategy, and performance optimization. I work with advertising agencies to understand client goals and develop media strategies and campaign recommendations.

At Snapchat for Accenture, I drove 30% year-over-year revenue growth and reactivated 23 dormant advertiser accounts. Across my account management and customer success roles, I supported Microsoft 365 adoption and Azure growth, managed strategic accounts, and developed programs that improved product adoption.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Pinterest for Accenture

Jan 2026 - Present (10 months)

Lead and coach a team of 8 sales professionals on pitching Pinterest advertising solutions and campaign optimization. Collaborate with advertising agencies to strengthen relationships and support effective media strategies.

Sales Leadership Digital Advertising Campaign Optimization Agency Partnerships Sales Coaching Client Presentations Cross Functional Collaboration

Senior Account Strategist

Snapchat for Accenture

Oct 2024 - Feb 2026 (1 year 4 months)

Managed post-sale advertiser onboarding, media strategy, and campaign optimization for Fortune 500 accounts. Drove 30% year-over-year revenue growth and reactivated 23 dormant advertiser accounts.

Account Management Media Strategy Campaign Optimization Creative Testing Competitive Analysis Performance Benchmarking Revenue Growth

Senior Account Manager

Microsoft for Accenture

May 2024 - Oct 2024 (5 months)

Owned strategic client relationships, Microsoft 365 adoption plans, and renewal and expansion opportunities. Achieved a 95% customer renewal rate against an 85% target and resolved a critical state-account issue supporting Azure adoption.

Customer Relationship Management Microsoft 365 Azure Renewal Planning Executive Communication Account Expansion

Senior Customer Success Manager

Medable

Aug 2021 - Jan 2024 (2 years 5 months)

Managed 20 strategic clinical research organization and partner accounts, leading business reviews, adoption programs, and renewal planning. Supported a $7 million CRO acquisition initiative and achieved 30% higher revenue compared with other managers.

Customer Success Account Management Business Reviews Adoption Programs Renewal Planning Cross Functional Initiatives Client Demonstrations Training

Account Manager

CINC Systems

Sep 2019 - Aug 2021 (1 year 11 months)

Managed relationships with 25 enterprise accounts, engaging executive stakeholders on retention, adoption, and growth. Implemented a customer relationship strategy that increased product adoption by 20% and achieved the highest KPI attainment among peers.

Account Management Customer Retention Product Adoption Stakeholder Engagement KPI Achievement

Client Account Manager

Microsoft

Mar 2014 - Sep 2019 (5 years 6 months)

Built customer and partner relationships, aligned technology consumption strategies with business priorities, and identified growth opportunities. Received Microsoft MVP recognition multiple times and led the organization in lifetime sales during tenure.

Customer Relationship Management Technology Consumption Business Alignment Growth Opportunity Identification Sales Leadership