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Cloty Valerio

@clotyvalerio

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Competent executive assistant with strong administrative and support skills.

Philippines

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What I'm looking for

I seek a role that values efficiency and offers opportunities for professional growth.

I am a competent executive assistant with extensive experience in administration and support services. My career has been marked by a commitment to resolving customer complaints and driving efficient outcomes. Having worked in diverse cultural environments, I have honed my communication skills and gained valuable insights into various industries.

Currently, I serve as an Executive Assistant at Outsource Access Inc., where I support high-level executives by managing complex schedules, coordinating strategic planning sessions, and ensuring timely follow-through on critical tasks. My proactive approach to task management and my ability to liaise effectively with stakeholders have been key to my success in this role.

Throughout my career, I have consistently demonstrated my ability to maintain accurate records, prepare budget proposals, and facilitate effective communication among team members. I am passionate about enhancing operational efficiency and contributing to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Outsource Access Inc.

Jan 2024 - Present (1 year 4 months)

Providing comprehensive administrative support to the Chief Human Resource Officer and Corporate Treasurer. Responsibilities include task prioritization, scheduling strategic meetings, maintaining corporate documents, and managing executive calendars to enhance productivity.

Task Management Calendar Management Meeting Management Document Management Communication Skills Stakeholder Engagement Strategic Planning Administrative Support

Administrative Assistant

Xavier University-Ateneo de Cagayan

Mar 2023 - Sep 2023 (6 months)

Responsible for processing documents with various government agencies and coordinating class schedules for higher education programs. Assisted with managing international student affairs and classroom utilization.

Document Management Scheduling Government Affairs Coordination Communication Skills Organizational Skills Time Management Problem Solving

Administrative Assistant

King Saud bin Abdulaziz University for Health Sciences

Jun 2015 - Jun 2022 (7 years)

Provided daily administrative support in a health sciences department, managing correspondence, scheduling meetings, and maintaining confidentiality in document handling. Trained staff on administrative procedures and software.

Administrative Support Document Management Scheduling Confidentiality Training Communication Skills Office Management Calendar Management Problem Solving

Technical Support Associate

Convergys

Nov 2014 - Jun 2015 (7 months)

Provided front-line technical support for Intuit Online payroll and Xbox chat services, assisting customers with troubleshooting and resolving issues effectively.

Technical Support Customer Service Troubleshooting Communication Skills Problem Solving Time Management Documentation

Administrative Head

Fast Services Corporation

Feb 2014 - Jun 2014 (4 months)

Oversaw operational tasks and implemented HR policies to enhance productivity. Provided administrative support and conducted training analysis for employees.

HR Management Policy Implementation Training Negotiation Administrative Support Performance Management Communication Skills Problem Solving

Site Mentor

Fast Services Corporation

Sep 2012 - Feb 2014 (1 year 5 months)

Led teams to implement self-directed work environments, ensuring alignment with management goals and continuous improvement in performance metrics.

Team Leadership Performance Monitoring Continuous Improvement Training Communication Skills Coordination Problem Solving Project Management Mentoring

Education

Degrees, certifications, and relevant coursework

British Council Saudi Arabia

IELTS, English Language Proficiency

2021 - 2021

IELTS examination with scores: Listening 7.5, Reading 6.5, Writing 6.0, Speaking 6.5, Overall Band Score: 6.5.

Xavier University Ateneo de Cagayan

Bachelor of Science, Development Communication

2008 - 2012

Bachelor of Science in Development Communication, evaluated by World Education Services (WES) as equivalent to a four-year Canadian bachelor’s degree.