At CITIZEN DISABILITY, I handled outbound calls with potential and existing customers, addressing their questions and concerns.
I identified client needs, offered personalized solutions, and guided customers through each stage of the sales process.
I handled objections professionally and recorded call details, customer data, and feedback in CRM systems to support follow-ups and service delivery.
I consistently achieved and surpassed call and conversion goals, contributing to customer growth and satisfaction. I also bring experience with customer support, data entry, email communication, and CRM platforms.
