Clinton Dorsey

Serve as central point of contact for homeowners and guests, coordinating maintenance, vendor scheduling, and property access. Build operating procedures and technology workflows to improve consistency and service quality.

Managed communication with property owners and prospects, tracked inquiries in HubSpot, and resolved complex client concerns through coordination with internal teams. Created client-facing communications to clarify services.

Guided clients through residential and commercial transactions, managing documentation, deadlines, and compliance. Trained and mentored agents on systems and customer care, building repeat business through responsive service.

Managed high volume of transaction files, audited documents, tracked deadlines, and communicated with stakeholders. Investigated missing information and maintained accurate records while following compliance standards.

Supported vacation homeowners by assessing needs and explaining property-management services. Used Salesforce and Salesloft to document interactions and maintain accurate pipelines.

Directed multi-site operations for residential summer programs, including staffing, housing, transportation, and incident response. Managed budgets and contracts while maintaining service quality.

Directed operations, marketing, and events while serving as a broker associate. Managed client relationships and supported real estate transactions.

Managed public information and marketing communications, supporting university initiatives and public relations efforts.

Managed daily operations of a residential community, supervised student staff, and addressed conflicts and emergencies with sound judgment. Developed community-building initiatives.

Provided program support for performing arts initiatives, assisting with coordination and administrative tasks.

Master of Arts in Education and Human Development from The George Washington University.

Bachelor of Fine Arts in Arts Management from Culver-Stockton College.