Open to opportunities

Brittany Blaylock

@brittanyblaylock

Operations and compliance professional specializing in contract workflows, multi-site operations, and audit-ready documentation.

United States

Message

What I'm looking for

I’m looking for a role where I can own contract/document workflows, strengthen compliance and audit readiness, and drive process improvement across teams and locations—using my systems expertise to keep operations accurate, efficient, and scalable.

I’m an operations and compliance-focused professional with 7+ years of experience managing contract workflows, documentation, and multi-site operations. I oversee complex processes end-to-end—ensuring regulatory compliance, supporting audits, and keeping contract and listing data accurate.

In my current role as Owner / Property Manager, I manage the full lifecycle of lease agreements, compliance requirements, and vendor coordination while maintaining organized records for audit readiness. I’ve also led high-volume community operations, reduced delinquency from 84% to 1.2% through structured compliance tracking and process improvement, and supported teams through onboarding, training, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Owner / Property Manager

Current

Sunny River Properties

May 2016 - Present (10 years 1 month)

Oversee full lifecycle of lease agreements and tenant documentation, ensuring compliance with lease terms and legal requirements across multiple properties. Manage accounts payable/receivable, budgeting, vendor coordination, and maintain organized records for audit readiness.

Lease Administration Accounts Payable Accounts Receivable Budgeting Vendor Management Compliance Management Records Management

Community Manager

Elevate Living

Apr 2023 - Apr 2024 (1 year)

Managed daily community operations focused on compliance, documentation, and resident relations. Coordinated with legal/compliance teams, handled escalations, and maintained accurate reporting.

Operational Management & Compliance Resident Relations Escalations Scheduling Inventory Management Reporting

Community Manager

YES! Communities

Mar 2022 - Apr 2023 (1 year 1 month)

Led operations for a 209-site community during acquisition, improving compliance tracking and resident engagement. Reduced delinquency from 84% to 1.2% and oversaw $1.5M in capital improvement and ongoing operational budgets.

Community Operations Delinquency & Compliance Budget Oversight Staff Training

Community Manager in Training

YES! Communities

Aug 2021 - Mar 2022 (7 months)

Trained on community operations, compliance workflows, and system processes while supporting day-to-day operational execution. Built strong documentation practices to support audits and policy adherence.

Community Operations & Compliance Documentation Management Training Systems policies Reporting

Customer Service Manager

Hobby Lobby

Jun 2014 - May 2017 (2 years 11 months)

Managed customer service operations, including escalations and staff coordination, to maintain service standards. Oversaw workflow scheduling to improve team productivity and operational efficiency.

Customer Service Operations Escalation Management Productivity Service standards Operational Efficiency