Mary Kilcullen

I’m an experienced property management, leasing, operations, and customer service professional with more than 20 years of experience across residential property management, vacation rentals, commercial real estate support, hospitality operations, marketing, and business management. I’m known for exceptional communication, attention to detail, problem-solving, and a hands-on leadership style—always focused on strengthening relationships with residents, guests, owners, vendors, contractors, and community partners.

My track record includes increasing occupancy from 53% to 100% through aggressive follow-up and resident retention, while managing leasing workflows (applications, leases, renewals, move-ins, and move-outs), inspections, and maintenance coordination. I also support daily operations and owner communications by coordinating contractors and vendors, overseeing projects, resolving concerns quickly, and preparing detailed reports—backed by strong MLS and marketing experience, plus multi-site operations leadership where I managed scheduling, payroll, inventory, compliance, and staff development.