Clayton Ryan

Analyzed new personal injury cases for positive outcomes, filed claims with carriers, assisted with client property damage, and resolved liability disputes using accident reconstruction, vehicle code, and scene evidence.

Started in a heavy call center for claims reporting, insurance, and membership. Transitioned to Claims Adjuster handling about 22 new files per week, responding to subrogation demands, and later promoted to level 2 to handle arbitrations, E-Subro collections, complex files, PD limit issues, and total loss. Assisted watercraft and catastrophe teams, and worked with the claims analytics team on syst

Ran sound, video, stage lights, and PowerPoint, along with administration of participants.

Performed various temporary roles including data conversion, customer service, and warehouse assistance.

Used MS Access to convert Para Transit customers from a name system to an ID number system, printing labels, and transferring physical documents.

Handled high-level inbound sales calls for orders to be shipped or picked up, and assisted in the warehouse with unloading, stocking, and packing items.

Handled heavy inbound call center for customer concerns and assisted the regional manager with administrative duties.

Pursued a Bachelor of Science in Computer Information Systems, but did not complete the degree.

Attended Long Beach Community College as part of coursework toward a Bachelor of Science in Computer Information Systems.

Attended Fullerton College as part of coursework toward a Bachelor of Science in Computer Information Systems.

Completed the Thrive Dx Data Science Boot Camp from January to October 2022.