Kristofer McClendon

I manage personal injury and insurance claims end-to-end, keeping investigations moving and clients updated through each milestone. I’ve handled high-volume caseloads—managing ~100 personal injury claims and maintaining 200–250 active pre-litigation files.

At DM Injury Law, I served as a primary point of contact, drafting demand packages and negotiating with insurance carriers to support claim resolution. I monitored medical treatment and gathered supporting documentation to strengthen claim evaluation, and I prepared complete files for escalation to litigation.

Before that, at Farmers Insurance Group, I investigated regional fire/theft/vandalism and multi-party auto liability claims. I applied policy language to determine coverage and liability outcomes, gathered evidence and recorded statements, and escalated potential fraud indicators when needed.

I also keep matters organized with detailed electronic files to ensure accuracy, compliance, and readiness for escalation or litigation. I bring customer communication, negotiation, and documentation habits built across both claims adjusting and pre-litigation case handling.