Ashley Sigler

Evaluate written responses using standardized scoring criteria to ensure accuracy and consistency, meeting quality and productivity benchmarks while maintaining strict confidentiality.

Managed high-volume Personal Injury Protection claims from investigation through resolution, reviewing medical records and EOBs to determine benefits and communicating with claimants, providers, and attorneys.

Investigated casualty claims, evaluated liability and exposure, prepared investigation summaries, and recommended resolution steps while communicating with claimants, attorneys, and stakeholders.

Investigated and managed bodily injury claims including liability analysis, damages assessment, medical record review, and negotiated settlements with claimants and attorneys within authority limits.

Investigated homeowners property damage claims, reviewed estimates and documentation, determined coverage per policy provisions, and coordinated with insureds and contractors for resolution.

Reviewed medical billing and treatment records to determine PIP eligibility and evaluate claim exposure, coordinating with medical providers and claimants to obtain necessary documentation.

Reviewed documentation for general liability claims and internal investigations, gathered incident reports and supporting evidence, and maintained organized claim files for compliance.