Kim User

As an Arbitration Specialist, I advise clients globally on arbitration processes, draft complex dispute resolution clauses, resolve disputes, and assist clients in locating assets and enforcing arbitral awards.

Investigated, evaluated, and settled insurance claims across multiple states, ensuring coverage and determining appropriate payouts while preventing fraud.

Dedicated Arbitration Specialist providing global advisory services on arbitration, including drafting dispute resolution clauses and assisting clients with asset location and enforcement of awards.

Handled inbound calls to assist customers with auto insurance claims, investigating coverage and determining liability for personal injury and casualty claims.

Assisted customers with auto claims, investigating coverage and determining the scope of liability for personal injury and casualty claims.

Provided customer service for unemployment benefit claims, assisting clients with applications and resolving issues while ensuring accurate data entry.

Confirmed insurance coverage, secured statements from involved parties, and prepared detailed liability investigation reports while negotiating claims.

High School Diploma.

Licensed claims adjuster with multi-state licenses including Connecticut, Florida, Georgia, Louisiana, North Carolina, and others.