Open to opportunities

claudia Attah

@claudiaattah

Message

I improve customer operations through reporting, data analysis, and AI quality evaluation.

Finland

Message

What I'm looking for

I'm seeking growth-oriented opportunities in customer operations, business support, analytics, AI training, or customer success where I can combine customer-facing experience, reporting, structured problem solving, and AI-assisted work.

I've supported customer operations and data reporting at Mouka Limited, handling enquiries, complaints, order processing, invoicing, reconciliations, and management reporting while leading a six-person customer service team.

More recently, I've contributed to Mercor's business and finance AI training work by developing and evaluating reasoning scenarios, reviewing quality against detailed guidelines, and incorporating automated checks and reviewer feedback. I'm currently pursuing an MSc in Digital Marketing and Analytics and am open to customer operations, business support, analytics, AI training, and customer success opportunities in Finland.

Experience

Work history, roles, and key accomplishments

AI Training Contractor – Business & Finance

Mercor

Jan 2026 - Present (7 months)

Worked on a contract AI training project focused on business and finance-related content, developing and evaluating reasoning-based scenarios and multiple-choice questions. Reviewed work for accuracy, ambiguity, originality, and adherence to quality guidelines.

AI Training Content Evaluation Quality Review ChatGpt

Education

Degrees, certifications, and relevant coursework

University of Eastern Finland

Master of Science, Digital Marketing and Analytics

2025 -

Pursuing an MSc in Digital Marketing and Analytics with focus areas in marketing analytics, consumer behaviour, digital analytics, research methods and data-driven decision-making.