Katriina Kiiski

Trains and refines large-scale language models for Finnish-language performance using deep expertise in Finnish grammar, syntax, morphology, and phonology. Conducts human-in-the-loop error analysis, documents failures, and proposes improvements to prompt engineering and evaluation metrics.

Provides QA testing for AI-powered products with a focus on accuracy, reliability, and Finnish-language quality. Performs localisation testing and develops test cases, crafting and optimizing prompts to improve contextually relevant responses.

Delivered lessons across diverse subject areas and age groups following National Curriculum guidelines. Built strong communication with school staff, students, and parents while adapting to rapidly changing classroom environments.

Provided empathetic customer service for complex employment and benefits enquiries. Interpreted and applied unemployment law to ensure compliant and accurate service delivery, while building relationships with local businesses and service providers.

Reviewed content for compliance with monetisation policies, with a focus on the Finnish market. Maintained high accuracy and daily quotas while applying evolving content guidelines.

MSc graduate research in medical anthropology, building skills in qualitative fieldwork, cultural analysis, and cross-disciplinary research methodology.

MA training in sociology and anthropology research methods, theory, and analysis, with a minor in philosophy including ethics, logic, and philosophy of science.