At Paycom, I coordinated 300+ employer-client benefits implementations, supporting plan configuration, enrollment readiness, testing, and post-implementation issue resolution. I also supported 50+ carrier feeds and integrations, including file setup, field mapping, data validation, and troubleshooting.
I supported life, dental, vision, and disability benefits for U.S. and Canadian employers. I validated enrollment information and payroll deductions, investigated discrepancies, and worked with clients, brokers, carriers, and HR/payroll contacts to resolve issues.
