Open to opportunities

Crystal Sheffield

@crystalsheffield

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Experienced business leader specializing in organizational development and HR.

United States

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What I'm looking for

I seek a role that fosters growth, collaboration, and impactful HR initiatives.

I am a dedicated professional with extensive experience in organizational development and human resources. My career has been marked by a commitment to enhancing the capabilities of organizations through effective training, project management, and benefits administration. I pride myself on being a collaborative leader who fosters teamwork and communication, ensuring that quality standards are met and exceeded.

Currently, I serve as an Implementation Consultant at Paycor, where I leverage best-in-class practices to onboard clients effectively. My role involves managing complex relationships and ensuring a smooth transition to our HR and benefits solutions. Previously, I held various positions in benefits administration, where I honed my skills in client service, compliance, and team leadership.

With a Master’s degree in Human Resource Development and a proven track record in project coordination and employee onboarding, I am passionate about driving organizational success through strategic HR initiatives. I am eager to bring my expertise to a forward-thinking organization that values growth and innovation.

Experience

Work history, roles, and key accomplishments

Current

Implementation Consultant

Current

Paycor

Jan 2022 - Present (3 years 5 months)

Responsible for onboarding Paycor clients using best practices, managing project tasks within Salesforce, and ensuring smooth transitions from existing HR systems to Paycor's suite. Acts as the primary client contact throughout the implementation process.

Salesforce Onboarding Project Management Change Management HRIS Benefits Administration Communication Problem Solving Customer Service

Senior Benefits Specialist

INFOSYNC SERVICES

Jan 2019 - Jan 2022 (3 years)

Managed onboarding of new clients into the benefits department, liaising between HRIS configuration specialists and the benefits team to develop processes that meet client expectations.

Onboarding HRIS Project Management Training Communication Problem Solving Compliance Team Collaboration

Benefit Supervisor

INFOSYNC SERVICES

Jan 2019 - Jan 2022 (3 years)

Supervised benefits staff to ensure data integrity and compliance in managing client benefits. Provided training and coaching to team members and resolved discrepancies to enhance client service.

Benefits Administration Compliance Reporting Coaching Problem Solving Client Services Data Integrity Training Communication

Benefits Specialist III

INFOSYNC SERVICES

Jan 2019 - Jan 2022 (3 years)

Administered benefits in the UKG HRIS System, ensuring accuracy of payroll deductions and coordinating with employees and vendors for effective benefits management.