claire eberhart

I currently work as an Independent Client Service Provider with Rover in Dallas, where I build and maintain a personal client base through trust-driven service and strong customer relationship management. I deliver consistent communication and updates, manage scheduling and service delivery, and set clear expectations to support satisfaction and retention.

Previously, I worked as an Associate at PetSmart, where I streamlined client onboarding, scheduling, and service inquiries through effective customer support. I improved customer experience by resolving issues efficiently and maintaining accurate service records, while collaborating with cross-functional teams to meet daily operational and service goals.

Beyond customer service, I bring marketing leadership to my work. As a Marketing Executive Board Member for OU Dance Marathon, I developed and executed marketing initiatives to increase event awareness, supported social media strategy and content creation, and collaborated with leadership to promote fundraising campaigns.

My education and international experience strengthen how I think about growth and engagement. Through my Sports Business Study Abroad in Liverpool/London, I examined fan engagement, branding, and revenue models, and I’ve earned recognition including the Price College of Business Deans List and PetSmart Employee of the Month.