Open to opportunities

Alexis Olive

@alexisolive

Message

Personable sales and client service professional passionate about people.

United States

Message

What I'm looking for

I am looking for a role that fosters connection and growth, where I can leverage my sales expertise and passion for client success.

I am a personable and purpose-driven sales and client service professional with a passion for people and travel. With a strong background in sales, customer success, and digital communication, I bring a consultative approach and a proven track record of building client trust, meeting goals, and coordinating logistics for events and travel.

In my most recent role as a Customer Experience Executive at The Knot Worldwide, I supported engaged couples and vendors with various services, maintaining a high client success and satisfaction rate through timely and empathetic support. My experience as a Sales Representative at Homeward Mortgage allowed me to advise prospective homeowners and contribute to streamlined internal processes, increasing client closure rates. I thrive in high-pressure environments and am eager to grow with a company that values connection, strategy, and experiences.

Experience

Work history, roles, and key accomplishments

Current

Family Caregiver and Administrative Support

Current

Sandy's SafeHaven/A Dependable Senior Sitter

Jan 2017 - Present (8 years 7 months)

Assisted with client intake, family consultations, scheduling, and caregiver relief at family's memory care homes. Supported seniors with compassionate care and organizational efficiency.

Scheduling Administrative Support

Customer Experience Executive

The Knot Worldwide

May 2023 - Mar 2025 (1 year 10 months)

Supported engaged couples and vendors with accounts, website builds, registries, hotel reservations, invitation orders, and honeymoon bookings. Maintained a high client success and satisfaction rate through timely, empathetic email and phone support.

CRM Customer Support Client Success Email Support Phone Support

Sales Representative, Product Advisor

Homeward Mortgage

Jan 2022 - Sep 2022 (8 months)

Advised prospective homeowners on mortgage and financial products, scheduling client meetings and explaining programs in depth. Contributed to streamlined internal processes and increased client close rates.

Home Financing Products Financial Advisory Client Meetings Sales Process Improvement

Freelance Digital Marketer

OliveYouMedia

May 2020 - Jan 2022 (1 year 8 months)

Built brand identity and managed digital strategies for restaurants, podcasts, and entrepreneurs. Handled meetings, content creation, post scheduling, and analytics reporting.

Brand Identity Digital Strategy Content Creation Social Media Management Analytics Client Meetings

Sales Development Team Lead

GoDaddy

Nov 2019 - Apr 2020 (5 months)

Built and led a pilot team responsible for developing a scalable website sales process. Integrated CRM workflows and closed high-value sales for web services.

Team Leadership Sales Processes CRM Workflows

Sales Representative & Social Media Advisor

GoDaddy

Sep 2018 - Nov 2019 (1 year 2 months)

Provided branding and domain solutions for small businesses and entrepreneurs. Contributed to a record-breaking sales team and received frequent recognition.

Branding Small Business Sales Strategy

Team Lead

Waze Navigation by Google

Mar 2018 - Dec 2018 (9 months)

Trained and managed event teams to promote app usage through live activations. Coordinated strategy and monitored regional engagement.

Event Management

Education

Degrees, certifications, and relevant coursework

Disney College Program

Certificate, Corporate Communication

2017 - 2017

Participated in the Disney College Program, earning a Certificate in Corporate Communication. Developed skills in corporate communication and gained practical experience in a professional environment.

University of Texas at Austin

B.A. in Sociology/Mass Media Communications, Sociology/Mass Media Communications

2013 - 2017

Completed a Bachelor of Arts degree focusing on Sociology and Mass Media Communications. Gained comprehensive knowledge in social structures and communication theories.

Houston Community College

Associate's Degree, General Studies

2010 - 2013

Activities and societies: Phi Theta Kappa Honor Society, Texas Public Radio Scholarship

Attended Houston Community College from 2010 to 2013. Was a member of the Phi Theta Kappa Honor Society and received the Texas Public Radio Scholarship.

Houston Community College

Associate of Arts, General Studies

2010 - 2013

Activities and societies: Phi Theta Kappa Honor Society, Texas Public Radio Scholarship

Attended Houston Community College from 2010 to 2013. Was a member of the Phi Theta Kappa Honor Society and received the Texas Public Radio Scholarship.