Cindy Tavarez

I've managed high-volume accounts receivable, billing, payment processing, and order-to-cash operations for more than seven years.

At Rehabmart, I managed receivables for 250+ customer accounts, processed 60+ daily invoices and payments, and coordinated fulfillment for 2,000+ monthly orders. I reduced aging accounts by 30% through proactive follow-up and receivables management.

I verified purchase orders, billing details, and financial documentation; researched payment discrepancies and unapplied payments; and coordinated with vendors, carriers, customers, and internal teams to resolve issues. I used ERP systems and Microsoft Excel to maintain accurate customer balances, payment records, and order activity.

Previously at People First BPO, I reviewed and resolved $300K+ in monthly payment transactions, processed 600+ monthly financial transactions, performed bank reconciliations for 70+ accounts, and supported month-end processes. I also processed vendor invoices in AvidXchange, including documentation verification, expense coding, and discrepancy resolution.