Open to opportunities

Francis Obi

@francisobi

Message

Accounts receivable professional improving cash flow through NetSuite-driven collections and reconciliation.

United States

Message

What I'm looking for

I’m looking for a role where I can strengthen AR performance—reducing aging, speeding collections, and improving DSO/DIO—using NetSuite analytics and BI dashboards, while partnering cross-functionally to solve disputes and mitigate credit risk.

I’m a results-driven Accounts Receivable Specialist focused on end-to-end AR management—cash application, collections, credit analysis, and account reconciliation—so businesses can reduce risk and keep revenue moving.

I’ve built measurable wins by monitoring accounts receivable aging reports and executing collections strategies that reduced past-due balances, accelerated collections, and improved cash flow through proactive customer outreach, dispute resolution, and escalation management.

In my recent roles, I’ve streamlined invoicing and payment processing using NetSuite and SAP Business Network, handling high-volume billing, researching billing discrepancies, and resolving disputes involving deductions and short payments while maintaining AR integrity.

I also strengthen operational reliability by collaborating with Sales and Operations to resolve finance-held orders, evaluating credit applications to recommend credit limits and payment terms, and ensuring compliance through resale certificate documentation and renewal monitoring.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable Specialist

Current

Integrated Water Services

Mar 2025 - Present (1 year 3 months)

Managed end-to-end AR activities including cash application of ACH, wire, checks, and credit cards while maintaining accurate customer invoice allocations. Resolved finance-held orders and delinquent accounts, reviewed customer credit applications, and supported resale certificate compliance to improve collections and reduce aging balances.

Accounts Receivable Cash Application Collections Credit Analysis Account Reconciliation Dispute Resolution AR Aging

Accounts Receivable Specialist

Prolerity Clinical Research

Dec 2022 - Feb 2025 (2 years 2 months)

Owned the full AR lifecycle in NetSuite, including invoice generation, cash application, account reconciliation, and collections. Reduced overdue balances by monitoring AR aging, following up on outstanding payments, and resolving billing discrepancies, disputes, deductions, and short payments.

NetSuite ERP Cash Application Accounts Reconciliation Collections AR Aging Payment Reconciliation Billing Disputes DSO DIO Metrics

Accounts Receivable Clerk

Rou Technologies

Mar 2020 - Nov 2022 (2 years 8 months)

Maintained customer and payment records across NetSuite, SAP, and CMS by updating account information, deposits, and payment batches. Researched unidentified deposits and un-applied payments, processed aged AR and credits, and supported timely invoice processing into customer portals.

NetSuite SAP Cash Reconciliation Payment Processing Invoicing

Customer Solution Associate

Highway

Feb 2019 - Feb 2020 (1 year)

Handled high volumes of customer inquiries and resolved issues using application insights to meet company SLAs. Managed escalated cases with the Customer Success team and addressed inbound support calls and tickets using Active Admin for troubleshooting and resolution.

Customer Support SLA Management Troubleshooting Ticketing Escalation Management Problem Solving