Debbie Burke

Manage account administration for approximately 1,500 resident accounts across the admission, residency, and discharge lifecycle. Perform audits, reconciliations, and variance analysis, investigate billing issues, and collaborate with Finance, Billing, and Operations to improve process accuracy and resolution timeliness.

Managed a $4 million accounts receivable portfolio while maintaining DSO below 90 days. Investigated billing discrepancies and payment variances, performed reconciliations and aging analysis, and identified recurring account issues to improve financial processes.

Managed denied and unpaid insurance claims to increase payment recovery and reduce aged receivables. Reconciled orders by reviewing billing and delivery documentation, researched discrepancies with insurance carriers and third-party payers, and processed daily payments with accuracy and compliance.

Managed full-cycle accounts payable and accounts receivable for multiple properties. Reconciled accounts, researched payment discrepancies, processed tenant billing and payments, and supported month-end accounting activities while maintaining accurate records.

Supported treasury operations by performing daily electronic deposits, payment postings, and bank reconciliations. Processed checks and ACH/EFT transactions using remote banking platforms and maintained accurate cash application records for timely financial reporting.

Processed approximately 50 vendor invoices per week while supporting full-cycle accounts payable. Supported accounts receivable by monitoring customer balances, resolving billing discrepancies, and posting payments, and assisted with reconciliations, financial reporting, and month-end accounting activities.

Completed a high school diploma with a focus on technology and related skills.