Cindy Franklin

Developed comprehensive Workday training materials, job aids, quick-reference guides, and performance-support resources for enterprise go-live initiatives. Partnered with consultants, project managers, and subject matter experts to validate business processes and learning content.

Designed role-based Workday Finance learning solutions supporting enterprise technology adoption. Developed job aids, business process documentation, and interactive Storyline eLearning.

Delivered virtual instructor-led Workday Finance training supporting employee readiness and technology adoption. Facilitated Finance Accounting 101 training, including journal-entry concepts and enterprise Finance workflows.

Converted instructor-led training materials into eLearning and online learning resources. Developed job aids and updated HR and Workday documentation.

Designed Workday Student training for faculty, staff, advisors, and students. Created Storyline courses, facilitator guides, instructional videos, job aids, and blended learning materials.

Created Employee Self Service and Manager Self Service training videos using Camtasia and Articulate Rise 360. Developed blended learning materials supporting Oracle Cloud implementation and payroll parallel readiness.

Designed and enhanced learning solutions for Workday HCM, Payroll, Finance, and Platform. Developed scalable learning solutions using ADDIE and adult learning strategies.

Developed interactive compliance eLearning using Articulate Storyline 360 and Rise 360. Developed ESS/MSS training content and videos supporting payroll and enterprise system transition initiatives.

Helped establish the Field Operations Training Academy. Designed foundational training content supporting field operations and created job aids and onboarding materials.

Developed interactive compliance training using Articulate Storyline and Rise. Supported quarterly learning deployments and collaborated with cross-functional teams to deliver training initiatives.

Led an enterprise-wide Workday training rollout supporting 1,800+ employees across multiple campuses. Delivered 45+ instructor-led training sessions and developed 24 job aids and instructional videos.

Designed and delivered training programs supporting Workday Student Admissions implementation. Created blended learning materials including guides, videos, instructor-led training, and performance-support resources.

Bachelor of Arts in Sociology with a minor in Human Development and Family Studies.

Completed hands-on training covering generative AI fundamentals, prompt engineering, custom GPTs, agentic workflows, AI-powered image/video creation, and no-code AI automation.