Amy McLaughlin
@amymclaughlin
Senior Learning & Development specialist building AI-enabled learning systems and measurable impact.
United StatesWhat I'm looking for
I’m a Senior Learning & Development professional with 15+ years building, implementing, and running learning systems in technical and operations-intensive environments. I design and deliver program development end-to-end—needs analysis, content development, stakeholder management, LMS administration, training facilitation, and reporting—while building AI-enabled learning solutions and automated workflow systems as core practice.
Most recently, I’ve served as a Learning Program Manager and Learning Experience Designer, architecting end-to-end learning and operations programs with AI automation that reduced supply sourcing timelines and streamlined supplier data and pricing processing. I’ve also led high-impact LMS and eLearning initiatives, including a full LMS migration that increased user participation by 27% and improved assessment scores by 43%, a workforce-focused Xyleme content architecture for 1.5M+ employees, and enterprise program delivery that increased performance metrics by 23% while reducing escalated employee errors by 11%—earning an Elevance Impact Award. With Lean Six-Sigma (Green Belt) and Agile/Lean methodologies, I focus on measurable performance gains, scalable content models, and clear outcomes aligned to organizational goals.
Experience
Work history, roles, and key accomplishments
Learning Program Manager
NGU Holdings/NGU Development
Mar 2026 - Present (4 months)
Designed and built a supply chain training program for operations within a land development organization, serving as program architect and manager. Integrated AI automation to streamline supplier data and pricing processing and eliminate a manual bottleneck.
Learning Experience Designer
Mar 2025 - Mar 2026 (1 year)
Built modular learning content architecture in Xyleme LCMS to standardize reusable components and reduce version inconsistencies. Designed and delivered safety-focused simulations, job aids, and interactive video training, using ADDIE from analysis through evaluation.
Increased user participation and improved assessment scores by building and executing a full LMS migration and updating 150+ legacy courses for corporate employees. Administered LMS operations end-to-end and coordinated migration training logistics, including compliance branching-scenario assessments.
Learning Project Manager
NGU Holdings / NGU Development
Nov 2022 - Sep 2024 (1 year 10 months)
Reduced learning and supply identification timelines by architecting an AI-enabled supply chain system that automated supplier data processing, pricing analysis, and procurement decision support. Led end-to-end learning project engagement including learning needs analysis, roadmap development, milestone planning, and stakeholder checkpoints.
Designed and launched a new enterprise eLearning program for a Fortune 500 organization, applying adult learning principles across the full ADDIE cycle. Maintained compliance across instructional assets, coordinated blended programs for a global audience, and managed learning project charters and Agile design schedules.
Instructional Designer
Southwest Key Programs
Aug 2021 - May 2022 (9 months)
Reduced technical support requests and improved attendance by building and implementing a new LMS for 10,000+ employees and retiring 103 outdated courses. Administered LMS activities post-implementation and designed new-hire onboarding using Workday-native workflows, including ILT facilitation.
Instructional Designer II
Texas A&M University - College of Education
Aug 2019 - May 2021 (1 year 9 months)
Built and managed an LMS migration from Blackboard to Canvas for the entire college, including Workday integration. Designed course evaluation tools and administered LMS operations post-migration, including SharePoint-based training resource management.
Learning Designer
Texas A&M University - College of Engineering and TEES
May 2017 - Aug 2019 (2 years 3 months)
Designed and launched an online graduate engineering degree program from the ground up, improving program outcomes including US News ranking. Built a data-driven curriculum model with interactive simulations and facilitated a professional development program for 800+ faculty and staff teaching online.
Instructional Coach
Bryan Independent School District
Aug 2015 - May 2017 (1 year 9 months)
Served multiple campuses by analyzing student performance data and implementing research-based instructional strategies to close learning gaps at classroom and campus levels. Supported teachers with strategies to improve outcomes based on observed performance data.
Education
Degrees, certifications, and relevant coursework
Concordia University, Portland
M.Ed., Curriculum and Instruction - STEM Education
Earned an M.Ed. in Curriculum and Instruction (STEM Education) from Concordia University, Portland.
Texas A&M University
Bachelor of Arts, International Studies
Earned a B.A. in International Studies from Texas A&M University.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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