I thrive in strategic roles with growth opportunities, using my business development skills to drive success, build client relationships, and optimize processes.
Cidat Cecil Miller
@cidatcecilmiller
Success is about rebounding from rejection, pushing through no’s, and moving forward to achieve more
What I'm looking for
Dear Employer,
Throughout my career, I have contributed to positive business results through effective organization, prioritization, and follow-through of key organizational projects. In today's competitive business landscape, cultivating strong and enduring client relationships is fundamental for business success. I bring over 15 years of experience in diverse customer-facing roles, including sales, technical support, business development, and various other roles, allowing me to deliver exceptional experiences that drive customer loyalty and growth.
Here's what I bring to the table: • Proven track record of success in both acquiring new and retaining existing clients across various industries. • Expertise in developing and implementing comprehensive sales strategies, including lead generation, relationship building, and effective communication. • Skilled in fostering long-term client partnerships through exceptional customer service, proactive account management, and a commitment to exceeding expectations. • Strong analytical skills to identify market trends, understand client needs, and tailor solutions that deliver tangible value. • Excellent communication and interpersonal skills to build rapport, effectively present offerings, and navigate complex negotiations. • Extensive experience in client relationship management, fostering long-term partnerships, and driving repeat business. While I am independently motivated, I appreciate collective efforts and collaborate productively within group settings.
This opportunity is especially exciting as my professional goals align with your company’s mission and values.
To illustrate the scope of my career history and professional competencies, please take a moment to review my enclosed resume. I am grateful for your evaluation of my credentials and subsequent response.
Thank you for your time and consideration. I look forward to hearing from you soon.
Sincerely, Cidat Miller
PS, You, me, or nobody is gonna hit as hard as a Sales rejection. But it ain't about how hard you get hit. It's about how hard you can hit back with the rebuttal and keep moving forward; how much no's you can take and keep moving forward. That's how winning is done!
Experience
Work history, roles, and key accomplishments
Client Acquisition & Partnership Development Director
Fullfunnel LLC
Mar 2023 - Jan 2025 (1 year 10 months)
Drive business growth through strategic collaboration and execution. Collaborate with internal teams and clients to develop and implement effective business development initiatives. Conduct market research to understand target audiences and develop targeted multi-channel campaigns to generate qualified leads. Engage with potential customers through cold calling to identify and qualify sales opport
Global Strategic Business Development Advisor
HR Covered
May 2022 - Aug 2024 (2 years 3 months)
Drive Sales Growth: Secure at least 30 qualified appointments monthly and consistently exceed sales targets through effective lead generation and conversion strategies. Exceed Client Expectations: Deliver exceptional customer service to prospects (Telephonic & In-Person) across Canada, addressing their HR compliance needs. Schedule in-depth consultations with Senior Account Executives and ensure s
Technical Pre-Sales & Client Support Specialist
Vessel Inspection Service
Jan 2022 - May 2022 (4 months)
Prospecting & Lead Generation: Secure at least 5 new quotes weekly through daily cold calling. Foster existing client relationships, targeting at least 20 quotes per week through ongoing communication. Utilize a designated CRM system to meticulously record all client interactions. Sales Cycle Management: Prepare comprehensive site visit documentation with accuracy. Manage all aspects of job planni
Expatriate Services & Compliance Advisor
Tax Consulting SA/Africorp/Xpatweb
Jul 2021 - Jan 2022 (6 months)
Provided comprehensive support throughout the immigration process. Guided clients from initial inquiries to application submission and post-submission follow-up. Processed diverse applications (SAQA, memberships, VFS, visas, PR, citizenship). Drafted supporting letters, reviewed documents, and compiled complete application packages. Facilitated payments, refunds, bookings, and collection of vital
Technical Billing & Customer Support Consultant
Dimension Data & MerchantsCX.ZA
Jan 2021 - Jul 2021 (6 months)
Delivered exceptional customer service across multiple channels. Efficiently resolved customer inquiries, complaints, and billing issues, prioritizing customer satisfaction. Utilized strong problem-solving skills to identify and address customer concerns proactively. Managed customer accounts with accuracy, processing invoices, reconciling payments, and maintaining detailed records. Ensured adhere
Customer Success & Technical Sales Consultant
Enbaya Pre-Paid Meters
Feb 2020 - Jul 2020 (5 months)
Drove sales growth through the entire customer lifecycle. Managed the entire sales process, from prospecting and lead generation to closing deals and ensuring successful delivery. Developed strong client relationships to maximize sales and provide exceptional customer service. Identified client needs, proposed tailored solutions, and communicated product information/promotions effectively. Handled
Principal Business Development & Sales Specialist
Masterclass Events
Mar 2019 - Dec 2019 (9 months)
Achieved consistent sales success through strategic selling and relationship building. Sold training packages to leading South African companies, exceeding sales targets and achieving KPIs. Developed new business and managed key accounts, fostering long-term relationships and exceeding client expectations. Analyzed market trends and researched client needs to identify and capitalize on new sales o
Production & Operations Specialist
Mailtronic Marketing Direct
Jun 2004 - Feb 2004 (-1 years 8 months)
Managed a computerized system used to generate accurate product order specifications, ensuring customer satisfaction and efficient production processes. Liaised effectively with clients to understand their needs, answer questions, and ensure their satisfaction with the final products. Operated various printing and finishing machinery to produce high-quality products. Reviewed product specification
Administrative Support Specialist
Transvaal Estate Agency
Oct 2001 - Feb 2004 (2 years 4 months)
Supported real estate operations through effective communication, data management, and administrative tasks. Assisted the real estate administrator with tasks related to sales, leasing, and rentals. Handled and screened incoming calls relating to real estate deals. Managed and monitored lease administration for both landlords and tenants. Maintained and updated client databases with details of dea
Administrative & Clerical Skills
Beverage Specialist
Apr 2001 - Oct 2001 (6 months)
Delivered exceptional customer service and managed bar operations efficiently. Provided friendly and efficient service to build rapport with customers. Maximized sales through effective inventory management. Contributed to a safe and enjoyable environment. Demonstrated strong bartending skills, crafting a variety of cocktails. Handled financial transactions efficiently. Contributed to overall bar
Beverage Specialist
Keg & Bear
Apr 2001 - Oct 2001 (6 months)
Delivered exceptional customer service and managed bar operations efficiently. Provided friendly and efficient service to build rapport with customers. Maximized sales through effective inventory management. Contributed to a safe and enjoyable environment. Demonstrated strong bartending skills, crafting a variety of cocktails. Handled financial transactions efficiently. Contributed to overall bar
Fuel Dispenser Design and Test Engineer
Pro Walker & Tokheim SA
Jan 1996 - May 2001 (5 years 4 months)
Played a key role in the entire product lifecycle of fuel dispensers, from design and testing to production. Collaborated on planning, designing, and developing test requirements for new and existing fuel dispensers. Performed and directed prototype testing. Contributed to the development of new fuel dispensers by designing and developing new products. Supported engineering documentation for new p
Education
Degrees, certifications, and relevant coursework
Cidat Cecil hasn't added their education
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Portfolio
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