Open to opportunities

Chukwueke Anthonia

@chukwuekeanthonia

Message

Customer service and administration professional with 3+ years ensuring accurate operations and client satisfaction.

Nigeria

Message

What I'm looking for

I seek a customer-focused administrative role where I can apply logistics and documentation expertise, work with collaborative teams, handle client communications, and grow into broader operations responsibilities.

I am a public administration graduate with over three years' experience in customer service, office administration, and logistics support, skilled at managing daily communications, recordkeeping, and shipment documentation.

I have hands-on experience preparing import/export files, reconciling warehouse manifests, handling high volumes of calls and emails, tracking orders, and coordinating with suppliers to resolve issues and reduce churn.

I am known for clear communication, neat documentation habits, calmness under pressure, and the ability to manage multiple small responsibilities to maintain smooth team workflows.

Experience

Work history, roles, and key accomplishments

Business Support Secretary

VIHEK Agencies

Feb 2019 - Mar 2020 (1 year 1 month)

Prepared import/export files, verified item counts and weights, managed ~25 daily emails and logged shipment updates, and scheduled supplier meetings to ensure timely shipment follow-ups.

Shipment Tracking Microsoft Office Data Entry File Management

Customer Support

D'Carluwes Ventures Limited

Mar 2016 - Dec 2018 (2 years 9 months)

Handled ~40 customer calls weekly, captured 15–25 new orders per week, managed email responses and coordinated delivery instructions with tailors to resolve complaints and track returns.