Looking for a job

Christian McGill

@christianmcgill

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Utilizes diverse professional experiences to demonstrate advanced skills.

United States

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What I'm looking for

At this stage in my life, I seek not merely employment but rather a career that I can commit to until retirement, one that also offers opportunities for advancement within the organization while maintaining a healthy work-life balance.

Customer Service Representative possessing a strong background in improving risk assessment and crisis management. I consistently deliver outstanding customer service and effective negotiation skills. My focus is on utilizing my technological and communication skills to create secure environments, while also aiming to innovate in customer relations and digital asset protection.

Experience

Work history, roles, and key accomplishments

On-Site Coordinator/Test Examiner

Team Linkvisum

Jun 2024 - Feb 2025 (8 months)

Implemented and maintained streamlined processes and procedures to enhance operational efficiency. Recruited and onboarded high-performing team members, fostering a productive and motivated workforce. Delivered on-site training to ensure staff remained current on new procedures.

Process Improvement Recruitment Onboarding Training Delivery HR Functions Administrative Automation Technical Support Data Management Reporting

Corrections/Property Management Officer

GEO Group Inc

Dec 2022 - Mar 2024 (1 year 3 months)

Supervised and cared for detainees, ensuring adherence to rules and policies while maintaining facility security. Conducted random contraband searches and managed shift paperwork, tracking detainee movements and handling requests for personal property.

Security Operations Detainee Supervision Contraband Search Policy Enforcement Documentation Radio Communication Property Management Crisis Management

Transportation Security Officer

Transportation Security Administration

Feb 2020 - Dec 2022 (2 years 10 months)

Screened passengers, luggage, and cargo at airport security checkpoints, ensuring a safe and respectful environment. Assessed the authenticity of travel documents and operated various screening equipment, including metal detectors and x-ray machines.

Airport Security Document Verification X ray Operation Metal Detector Operation Customer Service Regulatory Compliance Pat Down Procedures Security Screenings Security Screening

Security Officer

Staff-Pro

Sep 2018 - Mar 2020 (1 year 6 months)

Secured premises and personnel by patrolling the property, monitoring surveillance equipment, and inspecting buildings. Enforced company policies and laws while responding promptly to emergencies. Led a team of security guards to ensure an efficient entry process.

Security Operations Surveillance Monitoring Emergency Response Policy Enforcement Team Leadership Access Control Bag Searches Metal Detection Traffic Management

Special Finance Manager

Best Chance Auto Loans for Ford and Hyundai of Kirkland

Mar 2018 - Jun 2019 (1 year 3 months)

Assisted consumers with damaged credit in obtaining loans and managed potential buyers unable to finance through traditional means. Oversaw financial records, maintained an organized work environment, and handled customer financial information with confidentiality.

Financial Services Loan Origination Credit Analysis Customer Confidentiality Financial Disclosure Data Entry Sales Support Credit Counseling Record Management

Bill Collector

Receivables Performance Management

Jan 2007 - Jan 2017 (10 years)

Oversaw overdue client payments and negotiated payment plans. Led a team of 20+, supporting and resolving escalated issues. Managed advanced loss prevention by authorizing special payment arrangements. Handled over 100 calls daily, delivering excellent customer service in both outbound and inbound communications.

Education

Degrees, certifications, and relevant coursework

University of Washington

Private Investigator, Private Investigation

2024 - 2024

Completed a comprehensive program in private investigation. Gained skills in surveillance, evidence collection, and legal procedures relevant to investigative work.

Tacoma Community College

Associate of Science, Networking and Cybersecurity

2020 - 2022

Grade: High Honors

Studied networking and cybersecurity principles, including network infrastructure, security protocols, and threat mitigation. Graduated with High Honors, demonstrating strong academic performance in the field.

South Seattle Community College

Manufacturing Certificate, Manufacturing

2016 - 2017

Grade: Top of My Class

Completed a manufacturing certificate program, focusing on key aspects of manufacturing processes and techniques. Graduated at the top of the class, indicating exceptional proficiency and understanding.