Craig Webber

Manage a high-volume personal lead pipeline, converting prequalified prospects into clients by educating them on financial solutions and tailored program options. Monitor sales performance metrics and KPIs, serving as a motivator and mentor to cultivate a high-achieving, collaborative team culture.

Conducted virtual qualification interviews via Zoom to screen, assess, and onboard prospective club members. Presented complex membership tiers and pricing structures clearly, successfully driving acquisitions, retention, and contract renewals.

Optimized inventory levels using asset management software to balance product demand with lean surplus, significantly reducing overhead. Analyzed supply chain data to enforce FIFO methodologies and mitigate product shrinkage/loss.

Designed and engineered tailored residential and commercial security solutions based on specific client threat-assessments and structural layouts. Maintained deep technical knowledge of smart-home/commercial hardware, local building codes, and industry compliance standards.

Executed multi-channel lead generation campaigns incorporating social media, cold outreach, direct mail, and territory canvassing. Evaluated client security vulnerabilities, negotiated contractual terms and conditions, and coordinated deployment logistics with installation teams.

Spearheaded corporate debt-collection strategies for a specialized B2B software provider, substantially accelerating cash flow and minimizing bad debt write-offs. Developed and implemented data-driven collection policies, aligning team objectives with broader organizational financial targets.

Evaluated corporate financial statements, credit bureau reports, and risk profiles to establish credit limits for high-value maritime accounts. Oversaw an extensive Accounts Receivable (A/R) portfolio, identifying delinquencies and implementing amicable workout strategies.

Provided high-level strategic guidance to financial institutions regarding risk mitigation, portfolio health, policy creation, and regulatory alignment.

Led a team of collection specialists, ensuring strict regulatory compliance, driving performance metrics, and orchestrating comprehensive staff training. Managed external supplier and vendor relationships, negotiated SLAs, mitigated third-party operational risk, and optimized procurement value.

Attended University of Phoenix in Tempe, AZ.

Attended Martin Van Buren High School in Queens Village, NY.

Attended Queensborough Community College in Queens, NY.