LaDeidra Beckham
@ladeidrabeckham
I investigate risk indicators, resolve account issues, and strengthen operational controls.
United StatesWhat I'm looking for
I've supported fraud prevention, account servicing, and operational controls across Walmart, Champs Sports, American Honda Finance Corporation, and Foot Locker.
At American Honda Finance Corporation, I reviewed automobile-loan accounts, researched payment and balance discrepancies, processed payments, and documented complex customer issues through resolution while protecting confidential financial information.
In retail leadership and asset protection roles, I audit inventory, identify process gaps and risk indicators, resolve escalations, coach teams on procedures, and improve compliance and execution in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Lead daily operational workflows, prioritize competing tasks, and direct associates in a fast-paced environment. Review inventory and backroom processes for discrepancies, resolve issues, and coach associates on procedures.
Supported loss-prevention and asset-protection activities by reviewing operational processes and inventory concerns. Conducted audits and discrepancy reviews to identify process gaps and vulnerabilities.
Store Manager
Champs Sports
Feb 2022 - Dec 2024 (2 years 10 months)
Managed store operations, inventory controls, policy compliance, and associate performance. Reviewed audits and inventory discrepancies to reduce shrink and resolve escalated customer concerns.
Customer Service Representative
American Honda Finance Corporation
Feb 2022 - May 2023 (1 year 3 months)
Reviewed automobile-loan accounts to research payment issues and balance discrepancies. Analyzed account information, communicated resolution options, and processed payments while protecting confidential data.
Assistant Manager
Foot Locker
Jun 2017 - Feb 2022 (4 years 8 months)
Supervised daily operations, associate workflows, inventory procedures, and customer-service execution. Resolved escalated issues and reinforced policy adherence.
Education
Degrees, certifications, and relevant coursework
Alabama A&M University
Coursework, Family & Consumer Sciences
Completed coursework in Family & Consumer Sciences.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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