At Foundever, I answered high-volume customer service calls about banking needs, helped with debit and credit card issues, and assisted with refunds. I reviewed account information and used CRM tools while following account security procedures.
At Sykes Enterprises, I helped customers with cable billing questions, service activation, and account updates. My experience also includes processing orders and refunds, maintaining inventory records at Chedraui USA, and training team members as a Supervisor at Slice of Life.
